Privacy policy
At Cleviira, we respect the trust our customers place in us when they visit our website and purchase bathroom organization products, household accessories, and everyday essentials for their homes. We understand that personal information is an important part of that trust, and we are committed to handling it responsibly, transparently, and in a way that aligns with standard eCommerce practices in the United States. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, Cleviira.
When you visit our website, browse our products, or place an order, we may collect certain personal information that is necessary to process your purchase and provide a smooth customer experience. This may include information such as your name, email address, phone number, shipping address, billing address, and order-related information. Payment information is processed securely through trusted payment providers, and we do not directly store full payment card details on our servers. In addition to information you provide directly, we may collect technical information such as your IP address, browser type, device information, operating system, and browsing activity. This information helps us understand how visitors use our website and allows us to improve our services and website functionality.
We collect and use personal information for several important purposes. First and foremost, it allows us to process and fulfill your orders, confirm purchases, arrange shipping, and provide order and delivery updates. It also enables us to respond to customer inquiries, provide customer support, and resolve issues related to purchases or products. Beyond order processing, we may use information to improve our website, understand customer preferences, evaluate product performance, and improve the overall shopping experience. In certain circumstances, information may also be used to detect, prevent, and address fraudulent transactions, unauthorized activity, or other security concerns.
Like most modern eCommerce websites, Cleviira uses cookies and similar tracking technologies to provide a better browsing experience. Cookies may allow our website to remember certain preferences, maintain items in your shopping cart, understand how visitors navigate our website, and improve website functionality. We may also use analytics and similar technologies to understand website traffic, visitor behavior, and overall site performance. These technologies help us identify areas where we can improve the website and make the shopping experience more convenient.
To operate our business effectively, we may share limited personal information with trusted third-party service providers when necessary. These may include Shopify, which provides our eCommerce platform, payment processors that securely process transactions, shipping and delivery providers responsible for fulfilling orders, customer support services, analytics providers, and other service providers that assist us with operating our website and business. These third parties generally receive only the information necessary to perform their specific services. We do not sell, rent, or trade your personal information to third parties for unrelated purposes.
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss. Payment transactions are processed through secure payment providers, and access to customer information is limited to individuals and service providers who require the information to perform legitimate business functions. Although no online system or electronic transmission can be guaranteed to be completely secure, we continuously review our practices and take reasonable steps to maintain the security of information under our control.
As a customer, you may have certain rights regarding your personal information, depending on applicable law. These may include the right to request access to personal information we maintain about you, request correction of inaccurate information, or request deletion of your information where legally applicable. You may also contact us regarding questions or concerns about how your information is collected or used. To make a privacy-related request, please contact Cleviira using the contact information provided below. We will review and respond to applicable requests within a reasonable timeframe.
Cleviira operates as a United States-based business. Our privacy practices are intended to comply with applicable privacy laws and regulations relevant to our business and customers. Certain privacy rights and requirements may vary depending on the customer's state of residence and applicable law.
By using our website, you acknowledge that you have read and understood this Privacy Policy and the practices described within it. If you do not agree with this policy, please discontinue use of our website.
From time to time, we may update this Privacy Policy to reflect changes in our business operations, website functionality, technology, third-party services, or applicable legal requirements. When changes are made, the updated policy will be published on this page. We encourage customers to review this page periodically to remain informed about how we handle personal information.
Key Points (Quick Overview)
• We may collect personal information such as your name, email address, phone number, billing address, and shipping address
• Order and transaction information may be collected to process and fulfill purchases
• Payment information is handled securely through trusted payment providers
• Technical information such as IP address, browser type, device information, and browsing activity may be collected
• Information is used for order fulfillment, customer support, website improvement, and security purposes
• Cookies and similar technologies may be used to maintain website functionality and improve the browsing experience
• Limited information may be shared with trusted service providers such as Shopify, payment processors, shipping carriers, and analytics providers
• We do not sell, rent, or trade customer personal information for unrelated purposes
• Reasonable security measures are used to protect personal information
• Customers may have rights to access, correct, or request deletion of their personal information where applicable
• Privacy rights may vary depending on applicable state and federal laws
• This Privacy Policy may be updated periodically to reflect changes in our business or legal requirements
Contact Information
Business Name: Cleviira
Email: help@cleviira.com
Phone: 803-347-2217
Address:
1196 Simpson St, Bronx, NY 10459, United States
Support Response Time: 1–2 business days
Business Hours: Monday – Friday, 9:00 AM to 5:00 PM ET